Directory & Faculty Profiles

Jackie Novak, MBA-HRM, is Associate Faculty and a Lead Faculty Area Chair of the College of Humanities and Sciences at University of Phoenix. Her work focuses on critical thinking development, career guidance, and mastering general educational studies for professional success. She completed a Mediation Certificate and shares conflict resolution techniques with staff and students. Jackie earned a master's in business administration with a concentration in human resources, an undergraduate degree in business management, both from University of Phoenix. She also gives back to the community by proctoring and teaching SAT preparation for high school age students. Recent research on the student and faculty member's perception of feedback was presented at the 2nd Annual Faculty Scholarship symposium for the University of Phoenix.