Directory & Faculty Profiles
Donna Smith, PhD
Donna earned her M.A. and Ph.D. degrees as a working adult, and has an affinity for students who must juggle multiple commitments and priorities. She held the titles of dean for graduate and adult programs for more than fifteen years, and is thankful each day for the opportunity to explore student, faculty, and staff issues and resolve conflicts. Her biggest successes have resulted from helping people by listening, reflecting, and encouraging them to understand potential choices and possible outcomes. Her educational background includes a B.A. with a dual major in mathematics and Spanish (not a native speaker). After working in the Civil Engineering field, she transitioned to higher education during an economic downturn, and earned an M.A. in Instructional Leadership. Her Ph.D., in the multidisciplinary field of Conflict Analysis and Resolution, has prepared her for many interesting endeavors. While working on her doctorate, her local community suffered enormous damage from Hurricane Ivan, prompting her to write her dissertation on the phenomenon of conflict experienced by flood survivors. As a result of her research, she was able to provide assistance and guidance to municipalities which were decimated by Hurricane Sandy. She is most comfortable with the qualitative methodologies of phenomenology and case study, and has also served as a committee member for quantitative dissertations. She learns something new from each of her students, and is proud to be a member of the University of Phoenix faculty. She is currently researching the experiences of transgender individuals who transition in a traditional workplace.
Scholarship & Research
Content will be provided upon request.