Directory & Faculty Profiles

Betz Arroyo, DM, MBA, AFHI

Betzaida Arroyo (Betz) holds a Bachelor of Administration in Human Resources from St. Leo College and a Master’s of Business Administration, with a Human Resources concentration from Western New England College. She completed her Doctoral Degree in Organizational Management. Her academic and professional interests are in the areas of diversity; glass ceiling; corporate culture, organizational behavior and leadership. She is an Air Force veteran, is involved in her local American Legion, and is a Board Director of Victory Village; an organization that houses homeless veterans in Amador County, California. She also volunteers at AmadorArts. Betz has over 14 years of experience in the health-care industry working in the areas of Finance and Contracts and Program Integrity. For the past 10 years, Betz has focused on identifying fraud, waste, and abuse cases within Medi-Cal (Medicaid) as Program Integrity Operations Manager. She currently works for Optum, a United Health Care company, where she manages a team of Program Integrity Analysts.

Scholarship & Research

Primary College or School: 
College of Doctoral Studies