service delivery

Improving Service Delivery with Trusted City-Wide Address Data: How City of Charlotte Masters Data Quality

The presenter was key lead and instrumental in completing the technical implementation of a master data management system for addresses for the City of Charlotte.  This presentation demonstrated how the problem of unstandardized addresses from multiple sources was solved through master data management including validation and standardization rules; governance and matching and merging addresses.  This created a dynamic, centralized, shared repository that provides a consistent view of the most accurate, “gold-standard” corporate address data in a standardized format allowing for validation a

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