employee turnover

Job Shock Influence on High Employee Turnover in Call Centers: A Qualitative Phenomenological Study

Author: 
Carmen N. Posey
Program of study: 
D.M.
Abstract: 
A problem for many call centers is high employee turnover. Based on existing research, job shock contributed to high employee turnover in other industries and job types.

Employee Turnover in Addiction Treatment Facilities

No organization, maybe with the exception of a solo, owner-operator business, is immune to e

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