Electronic Medical Record Use and Perceived Medical Error Reduction



Purpose – The purpose of this article is to present the findings of a research study conducted to find the perceptions of medical professionals about reduction in medical errors using electronic medical records (EMR). It presents the relationship between EMR use in medical facilities and reduction in medical errors. The use of EMR can lead to competitive advantages in the healthcare environment.

Design/methodology/approach – This paper is based upon perceptions of 99 medical professionals who use EMR in their practice in Arizona, USA.

Findings – The paper presents the medical professionals who use EMR reduced medical errors, wrong site surgery, improper dosage delivery to a patient, wrong medication, etc. by 50 to 60%..

Research limitations/implications – This paper is limited to perceived reduction in medical errors because the actual number of errors is either unavailable or medical professionals are unwilling to provide. Future research should seek conducting database searches to find medical malpractice lawsuits, unexpected costs, or any reference to quantifying losses due to medical errors. Once the expenses are reported, relating medical malpractice legal costs with the cost of investing in electronic medical records system would prove an excellent observational study.

Practical implications – Medical professionals, medical facilities, and patients should be aware of the impact electronic medical records have on the health care provided as well as safety of patients enabled by electronic medical records.

Social implications – Healthcare industry is operating in a crisis mode and before it turns chaotic, there needs to be a consistent product used by every healthcare organization or practice. Electronic medical records can automatically update patients’ information that is required on a routine basis via different computing systems such as cloud, minimizing the need for IT professionals to handle the issues. This leads to reduced cost, increased efficiency, effectiveness, and better management of the patients’ health and wellness outcomes, with perceived reduction in medical errors

 Originality/value – The value of this research report is to provide the various features EMR offers and how they help in reducing medical errors which help in avoiding repetition of tests, incorrect dosage delivery, and interaction of various medicines a patient is taking. 

Keywords- Electronic medical records, Nano medicine, medical errors, Competitive advantage, and Quality of healthcare.  

Paper type Research study

This publication has been peer reviewed.
Publication Type: 
Journal Article
Sushil Jindal and Faryal
Year of Publication: 
Journal, Book, Magazine or Other Publication Title: 
International journal of Quality and Social Science
Publication Language: 



Journal of Leadership Studies-Symposium Piece-Relational Leadership: Perspectives of Key Constructs on Diversity, Inclusion, and Social Equity in Higher Education

Psychology Today
Blog Posts Published


American Psychological Association Conference-Utilizing Clinical Hypnotherapeutic Intervention with CBT to Treat Pandemic-Aug. 13-2021 Symptomology

ILA Conference Geneva Switzerland 2021
Presenter -Topic-"The Stress Arc in Leadership and 3 Powerful Disciplines for Mitigating Major Stress Impacts in a New Era"-Upcoming
Presenter -Topic-“Improving Higher Education’s Role in Diversity and Social Equity through Relational Leadership in the New Era”-Upcoming
Presenter-Topic-"Healthcare Leadership-Using Virtuous Leadership in Chaos to Reimagine Beneficial Practices of Employee Cognitive Psychology"-Upcoming
2021-Knowledge Without Boundaries National Summit-College of Doctoral Studies Research Conference-University of Phoenix-Panel Discussion-"Exploring Emergent Trends in Leadership and Education"-Based on published symposia article from the Journal of Leadership Studies- https://onlinelibrary.wiley.com/doi/full/10.1002/jls.21734