Changing competencies of hospitality industry leaders: A 25-year review

Abstract: 

Significant changes in the competitive environment of business and education, along with changes in the macro-environment, point to the need for curriculum reform in hospitality management. Determining relevant competencies and skill sets has helped human resource managers over the years to improve hiring and selection practices, in developing strategies to retain managers, and in career planning initiatives. This study is a review of competencies that have been emphasized by hospitality industry leaders for success in the field over the years, and reports similarities as well as key changes in skills demanded of students graduating from hospitality management programs.

Publication Type: 
Journal Article
Authors: 
Johanson, M.
Ghiselli, R.
Shea, L. J.
Roberts, C.
Year of Publication: 
2011
Journal, Book, Magazine or Other Publication Title: 
Journal of Hospitality and Tourism Education
Volume: 
23
Issue: 
3
Pages: 
43-47
Publisher: 
Taylor & Francis
Date Published: 
Thursday, May 23, 2013
Publication Language: 
English
DOI: 
10.1080/10963758.2011.10697012
Boyer's Domain: 

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