Millennials in the Workplace: Exploring Managerial Perceptions in Multi-Generational Organizations



The growth and influence of millennials in the workplace have generated questions from managers on how to best respond to this generational group and their contributions to the multi-generational work environment. here are currently four generations engaged and collaborating in the workforce (Kapoor & Soloman, 2011; Knouse, 2011; PriceWaterhouseCoopers, 2011).  The Traditionalists, Baby Boomers, Generation X, and Millennials are governed by the circumstances of their generational seasons, and each has its own set of unique characteristics that define who they are and their impact on society and the modern-day workplace. These multi-generational influences create new challenges for employers in that organizations invariably modify policies, procedures and processes in order to lead effectively, stimulate a cohesive atmosphere conducive for all employees, and respond to the needs of each generation (Cahill & Sedrak, 2012; Kapoor & Soloman, 2011; PriceWaterhouseCoopers, 2011).  In particular, workplace managers are compelled to learn how to identify and harvest the skills, talents, and assets of the millennial generation to build the organizational culture as this group is one of the largest currently in the workforce.  One identifiable aspect of this group of employees is that they expect to stay digitally connected via technology and social media throughout the work day with members serving in all echelons within and outside their business entity (Behrens, 2009; PriceWaterhouseCoopers, 2011). Staying digitally connected is essential to their workplace relationships (Behrens, 2009; Ferri-Reed, 2014; Frand, 2000; Hagner, 2001; Robinson & Stubberud, 2012a, 2012b). Given the necessity to bridge the gap between generations to identify and understand the role and impact of millennials, this research explores managerial perceptions of millennials in a multi-generational workplace.

Rehema Underwood, PhD (PI); Sandra- Sessoms Penny, EdD(PI); Jennifer Schneider, JD; Hakeem Lumbumba, MS; Miriam Frolow, PhD; Kimberly Underwood, PhD (URC)
Presentation Date: 
Tuesday, August 14, 2018
Event or Conference: 
2018 KWBA Research Summit
Presentation Type: 
Paper Presentation
Boyer's Domain: 
Presentation Attachment(s): 
Presentation Location: 
United States