Trusting Telework in the Federal Government

Article relates to the trust factor of managers and workers while implementing  telework in the federal government.


Despite an Executive Office mandate to permit federal workers to telework, federal managers still deny employees this benefit. Several factors have been attributed to their aversion, including lack of trust. Findings from a hermeneutic phenomenological study exploring the lived experiences and perceptions of 12 federal government managers who prohibit their employees from teleworking (Brown, 2013) was analyzed to identify themes related to trust. Of the eight themes Brown identified, five focused on lack of trust. This paper discusses those five trust-related themes and recommends success factors for enabling leaders’ trust of telework are discussed

This publication has been peer reviewed.
Publication Type: 
Journal Article
C.Brown, P.Smith, N.Arduengo, M.Taylor
Year of Publication: 
Journal, Book, Magazine or Other Publication Title: 
The Qualitative Report
Publication Language: 

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