Task Complexity, Personality and Virtual Team Performance


This study assesses the relationship between task complexity, team personality and performance. The Insights Discovery Evaluator (IDE) was used to determine personality, the Bonner Model of task complexity to determine a taxonomy of task complexity and aggregate team scores for performance. The IDE is correlated with the Big Five Inventory (BFI) to engage previous research. The IDE was used for the study both because it was used by the study population and to triangulate previous BFI research. The population consisted one hundred and four virtual student teams from the first MBA course in a proprietary online university from 2008 to 2012. Teams were identified as Dominant (teams where 50% of team members had the same the same personality type and no other personality type was 50%) and Variable (teams where all four personality types were present).
An Analysis of Variance (ANOVA) and t-tests were run to determine statistical difference with the independent variables of task complexity and personality type on the dependent variable of performance. Differences were found between teams with the cognitive style of extroversion compared to introversion on tasks of varying complexity, but no difference in task complexity performance with the cognitive style of function (thinking or feeling). Homogeneous teams performed better with complex tasks than heterogeneous teams. There was no statistical difference between personality types on varying degrees of task complexity.

This publication has been peer reviewed.
Publication Type: 
Conference Proceedings
James Ziegler
Joel Olson
Ray Kalinski
Darlene Ringhand
Year of Publication: 
Journal, Book, Magazine or Other Publication Title: 
Proceedings of the 2014 Institute for Behavioral and Applied Management Conference
Institute of Behavioral and Applied Management
Place Published: 
Orlando, FL
Publication Language: 
Paul H Jacques
Charles T Phillips



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