Managing Through Social Ostracization in the Workplace,
- Rostkowski, S. M., and Singh, R. K. (2015). Managing Through Social Ostracization in the Workplace, Career Challenges Journal, Volume 2015, Issue 4.
- Research for this study was aimed at learning how the effects of being socially ostracized at work by co-workers for having Carpal Tunnel Syndrome (CTS) affected an employee with CTS ability to complete an employer-sponsored Return to Work (RTW) program. Through the use of semi-structured interviews, open-ended interviews, and observations, 12 employees with CTS in three separate companies described the influence and impact their co-workers bullying efforts had physically, socially, psychologically and psychosomatically in their workday and brought individuality to the effects CTS has socially in the workplace. When seen through an interpretivist lens, the stories and recollections from the 12 participants in this study brought an undiscovered insight and individuality to the effects CTS has socially in the workplace. Data collection took place over a three-month period. During this time frame, the 12 participants in this study answered semi-structured and open-ended interview questions about their experience with CTS in the workplace, how they dealt with having CTS in the workplace, how they were treated in and out of the RTW program by their co-workers, and why they felt their disease had a direct impact on how they were treated by their co-workers. The differences between previous qualitative studies and this study were the focal points of the participant's experience and how they were used to generate and interpret data within the found core categories. A comparison between case studies and phenomenological studies showed that both methodologies used people's experience to gather their data. This included conducting interviews with participants and utilizing journals. Research also showed (Baldwin & Butler, 2006; Butler, 2002; Fevre, Robinson, Lewis, & Jones, 2013; Kong & You, 2013; Kronstrom et al., 2011) that both study methodologies utilized triangulation as a means to validate the findings in a study. However, these two types of studies differed in the focal points of their recruitment and in how participants' experiences were used to generate data. Data analysis in this study consisted of open coding, axial coding, and selective coding. This study had two limitations (a) small sample size; and (b) research was limited to employees with carpal tunnel syndrome accounts and recollections. Because of the devastating effects bullying has caused in the workplace, further research is recommended which would examine the influence other areas of the organization can have on preventing bullying.
Year of Publication:
Journal, Book, Magazine or Other Publication Title:
Additional content will be provided upon request.