Abstract: The world finds itself in turbulent times as businesses, educational systems, and countries vie for leadership and where trust is largely lost. A prominent theme within the literature review on leadership finds trust as an essential element of leadership. Trust exists at many levels and between many stakeholders. Trust is operationalized as the degree to which followers place faith in the leader’s and are willing followers of their decisions.
The global environment as most know it today would not exist without the bonds of trust between leaders and followers. However, trust builds a vibrant global market place is under attack. The results of a study conducted by Costigan, Insinga, Kranas, Kureshov, and Ilter (2004) concluded, “Distrust emerged when followers perceived that top leaders were incompetent or indifferent to followers’ needs” (p. 200). During the past few years’ corporations, governments, and individuals have been responsible for ethical failures, loss in judgment, and acting in behalf of their personal interests rather than those of stakeholders.