Foundational theories of social media tools and cultural competency: A systematic literature review.


This study provided a comprehensive overview and analysis of different theoretical constructs that support the integration of cultural competency with social media tools.  Because of the increased use of social media to communicate in the global community, a major concern consists with how social media tools can better demonstrate cultural competency to users throughout the world.  Using the literature review method from Cooper (1988), researchers examined current literature with several theories addressing social media and cultural competency.  Analysis revealed that many of these theories could serve as a foundation to integrate cultural competency with social media tools.  Further comparison of the various theories revealed that 10 of the theories appeared to provide the best synthesis of social media and cultural competency to serve the needs of global users in different business, educational, government, and personal settings.            

Publication Type: 
Book Chapter
Nunn, S. G., Brown-Joseph, L., & Susberry Hill, M.
Year of Publication: 
Journal, Book, Magazine or Other Publication Title: 
Culture, learning and technology: Research and practice
Date Published: 
Monday, May 8, 2017
Publication Language: 
A. D. Benson, R. Joseph, & J. L. Moore
Boyer's Domain: 



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