Elevating Service Excellence in Higher Education: A Practical Guide

Publication Type: 
Book (Please add book type using field below)
Authors: 
Boice-Pardee, H.
Soisson, E.
Richardson, E.
Year of Publication: 
2018
Journal, Book, Magazine or Other Publication Title: 
Customer Service in Higher Education: A Practical Guide
Edition: 
First
Pages: 
204
Publisher: 
Academic Impressions
Date Published: 
Monday, October 2, 2017
Publication Language: 
English
ISBN Number: 
978-1948658034
Boyer's Domain: 

2021

Articles/Blogs

Journal of Leadership Studies-Symposium Piece-Relational Leadership: Perspectives of Key Constructs on Diversity, Inclusion, and Social Equity in Higher Education

Psychology Today
Blog Posts Published

Conferences

American Psychological Association Conference-Utilizing Clinical Hypnotherapeutic Intervention with CBT to Treat Pandemic-Aug. 13-2021 Symptomology

ILA Conference Geneva Switzerland 2021
Presenter -Topic-"The Stress Arc in Leadership and 3 Powerful Disciplines for Mitigating Major Stress Impacts in a New Era"-Upcoming
Presenter -Topic-“Improving Higher Education’s Role in Diversity and Social Equity through Relational Leadership in the New Era”-Upcoming
Presenter-Topic-"Healthcare Leadership-Using Virtuous Leadership in Chaos to Reimagine Beneficial Practices of Employee Cognitive Psychology"-Upcoming
 
2021-Knowledge Without Boundaries National Summit-College of Doctoral Studies Research Conference-University of Phoenix-Panel Discussion-"Exploring Emergent Trends in Leadership and Education"-Based on published symposia article from the Journal of Leadership Studies- https://onlinelibrary.wiley.com/doi/full/10.1002/jls.21734