Transformational Leadership and Patient Satisfaction: Redefining Bedside Nurses' Roles

Presentation in Las Vegas, and EditLib publication

Abstract: 

Bedside nurses' leadership roles have not been re-defined or re-categorized since the increase of accountabilty standards for nurses on HCAPHS surveys.  Because patients' ratings on the HCAPHS surveys concerning bedside nursing care are directly tied to hospital monetary rewards or losses, bedside nurses face a new set of challeges.  Since healthcare administrative leaders are generally transactional leaders, nurses' ideas for improvement are seldom acknowledged.  Transformational health care leaders intrinsically inspire bedside nurses to be part of a decision making process on how to maintain and promote patient satisfaction. 

This publication has been peer reviewed.
Publication Type: 
Journal Article
Authors: 
Elizabeth Young and Barbara Fedock
Year of Publication: 
2013
Journal, Book, Magazine or Other Publication Title: 
EdITLib
Volume: 
Paper ID 114916
Publisher: 
AACE
Date Published: 
Monday, October 21, 2013
ISSN Number: 
978-1-939797-05-6
Editors: 
E-Learn World Conference on E-Learning AACE

Additional content will be provided upon request.

Elizabeth Young

Additional content will be provided upon request.

Elizabeth Young
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