Team Member Perceptions of Team Leader Communication Influencing Motivation for Achievement

Team Member Perceptions of Team Leader Communication Influencing Motivation for Achievement

Author: 
Robert E Fulkerson
Program of study: 
D.M.
Abstract: 
The purpose of this exploratory multiple-case study was to explore team member perceptions of team leader communication and the perceived influence of that communication on motivation and drive to achieve project goals. The data collection tool consisted of three pilot study and nine main study focused face-to-face interviews with open-ended questions. NVivo 10, Microsoft Access, and Microsoft Excel were the software tools used to analyze data. Study findings resulted from the highest participant count in combination with the highest participant response frequency, which identified one of five overriding categorical themes. Categorical themes evolved through multiple iterations of coding, theming, and categorizing case study data. For the main study, finding one suggested good leaders recognize internal and external motivators that drive a team member’s effort to achieve goals and objectives. Finding two was respectful leaders demonstrate consideration in their communication, actions, and disposition. Study implications suggested recognizing the value of an employee’s contribution and trusting employee capabilities to succeed reinforces intrinsic motivation that drives the effort to achieve goals. Participants wanted to know their efforts and opinions were meaningful. The effectiveness of team leader communication was the perceived personalization and inclusiveness of a message that motivated participants’ effort to achieve goals. The dissertation author had 28 years of information technology experience, which included roles and responsibilities involving team leadership, software development, and business analysis.
Dedication: 
I dedicate this dissertation to my wife, Teresa Ann Fulkerson-Childress. Without Teri’s love, patience, and endless support, this achievement would have been impossible. I love you Teri. Thank you for listening to all the papers and attempts to make this dissertation possible. To my mother, thank you for believing in me. Our long talks on everything from world religions, ancient civilizations, to the possibility of extraterrestrial beings taught me the mind is a gift for exploration. To my father, thank you for the work ethic your actions modeled from the earliest years I can remember. To both my mother and father, thank you for the equality you saw and experienced in all of humanity. God bless you. I love you both.
Acknowledgements: 
Dr. Elizabeth Thompson, words can only begin to describe the respect I have for your heartfelt concern for me. Your patience underlies the beauty of your soul. Your professionalism as my chair set for me a standard I will strive to achieve. I honor and respect the friendship that has grown from your mentorship. Thank you. Dr. Randall Thompson, the meticulous effort your feedback exemplified modelled scholarship and a writing standard I will try to set for myself. Dr. Louiseann Richter, thank you for the insight that helped shape the meaningfulness of the purpose for this study. Drs. Thompson and Dr. Richter, thank you for your input, guidance, and support. Your collaborative effort exemplifies the dynamic trio. To all my course and residency facilitators, thank you for the dedication to a standard of excellence befitting a course of doctoral study. To my academic and financial advisors, thank you for all the time, effort, and concern you afforded toward my achievement. To the University of Phoenix, School of Advanced Studies, thank you for granting me this opportunity.