Perceptions of Information Technology Specialists Regarding Securing Re-employment After Offshoring Displacement

Perceptions of Information Technology Specialists Regarding Securing Re-employment After Offshoring Displacement

Author: 
Ricky A. Gallaway
Program of study: 
D.M.
Abstract: 
The purpose of this qualitative exploratory case study was to explore why some IT specialists, after experiencing unemployment because of corporate offshoring, acquired gainful re-employment, whereas other similarly unemployed IT specialists had not. To effectively address this case study, two cases were studied: (a) displaced IT specialists who successfully gained re-employment and (b) displaced IT specialists who had not gained re-employment. Data collection included face-to-face interviews and telephone interviews. The data yielded categories and themes that were analyzed across data sources. The data analysis resulted in the emergence of three categories: (a) reaction to displacement, (b) preparation for unemployment, and (c) issues securing employment. Nine themes emerged from the keywords, phrases, and notes generated from observations. The emerged themes were (a) feelings of anger, (b) feelings of helplessness, (c) increased stress, (d) capability to rebound, (e) preparation for displacement, (f) lack of sufficient notification, (g) ability to network, (h) programs to assist with re-employment, and (i) qualifications for re-employment. Information technology specialists from both cases experienced similar perceived obstacles and enablers. All of the participants experienced increased stress post displacement. Perceived obstacles for securing employment included increased stress, lack of preparation, and absence of a professional network. Perceived enablers for securing reemployment included the presence of a professional network, capacity to rebound, and preparation for displacement because of outsourcing. The findings reduced the literature gaps on the perceived obstacles and enablers for securing re-employment post offshoring displacement and demonstrate the need to implement life-long preparedness strategies.
Dedication: 
I dedicate this dissertation to my brave warrior and son Nathanial Jerome “NJ” Gallaway. You provided continuous inspiration, positive reinforcement, and sacrificed personal father son time so that I could venture out to pursue and achieve my dream. Each day, I thank God for the many blessings granted to me. You, my, son, are the biggest blessing of them all. I pray that my effort to achieve this goal provides you inspiration to pursue and achieve your dreams and goals. I dedicate this dissertation in the memory of my mother Rosetta Eugene Gallaway and my father Jerome Oliver Gallaway. The memory of you both lives deep within me and I am thankful for the time and memories we shared. I dedicate this dissertation to my four sisters Isalyn Smith, Naomi Rawlings, Avernel Vanzant, and Josephine Hall for always being a shoulder for me to lean on and providing the motivation for me to continue to strive to achieve my goal.
Acknowledgements: 
I first thank and give all praise to God Almighty, the author and finisher of my faith, for allowing me to complete this doctoral program and to complete this dissertation research study. I thank God for my mom and dad who instilled the importance of education to me early in my life. Mom and Dad, you only achieved a grade school education, but you continually reinforced in me the value of staying in school and getting my education so that I could make something of myself. Although you are in heaven and not physically with me I feel your presence every day. I LOVE YOU both and miss you more than words can ever express. I thank God for my son, Nathanial Jerome Gallaway. You have expressed more words of wisdom to me than most adults I have encountered. You are a wonderful, gentle and understanding young man. You have sacrificed many days of father-son time so that I could complete this doctoral journey. Nathanial, you are truly a godsend to me. I am very thankful for you and LOVE you GREATLY. I do what I do so that my ceiling would ultimately become your floor. I thank God for my sisters (Isalyn, Naomi, Avernel, & Josephine) for the lessons you have given me and for always providing words of encouragement to me. Each of you have been a different vessel of knowledge for me. You were always available when I needed to share and needed a shoulder to lean on. I thank God for Dr. Stan Boddie for accepting the will of God to be my mentor. From the very first meeting, you provided words of guidance, direction, and inspiration. You always told me not to thank you but you are an inspiration. I thank you for all your assistance with my professional and academic endeavors. I thank God for an exceptional dissertation committee chairwoman, Dr. Elizabeth Thompson. Dr. Thompson, from the first day of our encounter you have provided direction, guidance, inspiration, and motivation to me. I can never sufficiently thank you for the light you have shined on and within me during this doctorial journey. I further thank God for an outstanding dissertation team that included Dr. Randall Thompson and Dr. Sushil Jindal. Dr. R. Thompson instilled the value and importance for addressing the minutest details throughout this dissertation process. Dr. Jindal provided pointed direction to facilitate and focus the content of my writing. I am thankful for my fraternity brother and best friend Kirk Elliott for thirty years of friendship and brotherhood. Although we both lead separate lives, you always made the time to listen to my ideas and provide inspirational feedback. You have prayed with me, laughed with me, and cried with me. Thank you for always being in my corner. . I thank my academic peers for their enduring support during my participation in this program.