Job Satisfaction and Its Relationship on Retention: A Study of Long-term Care Nurses in Ontario, Canada

Job Satisfaction and Its Relationship on Retention: A Study of Long-term Care Nurses in Ontario, Canada

Author: 
Radica Bissoondial
Program of study: 
D.H.A.
Abstract: 
The purpose of this quantitative correlational study was to determine if a relationship exists between job satisfaction and retention of long-term care nurses in Ontario, Canada. The tool used was the Index of Work Satisfaction Part A and Part B questionnaires (Stamps, 1997). This quantitative correlational study consisted of 160 participants registered with the College of Nurses of Ontario as registered nurses or registered practical nurses working as frontline caregivers in long-term care homes throughout the province of Ontario, Canada. Job satisfaction with professional status was the most important area of satisfaction followed by interactions and autonomy. The least important were pay and task requirement, respectively. In the comparison between the categories of nurses in long-term care - registered nurses and registered practical nurses - comparisons with job satisfaction reflected there is no difference. In addition, results from this quantitative correlational study reflected that higher levels of satisfaction with pay, autonomy, task requirements, organizational policies, professional status, and interactions lead to higher levels of retention intention.
Dedication: 
This dissertation is dedicated to four key individuals in my life – Diya, Dylan, Shoba and Tejram. Diya, you came into my life at a point when the journey of this dissertation began. As a newborn, you were placed on blankets and sofas while Mommy wrote Chapters 1, 2 and 3. As a toddler, you were taken out by Dad outside of your home while Mommy wrote Chapters 4 and 5. However, at the end of all this, I dedicate this to you, as your Mommy, to let you know that higher achievements in life is possible and can be accomplished. To Dylan, you were in Mommy’s belly and a newborn while I complete the final journey of this dissertation and I thank you for giving me the strength to obtain a doctorate degree. To Shoba, my sister, your unconditional support is unwavering amidst your reminder of the years of school I have had and I am so happy to share this accomplishment with you. To Tejram, the strength of my life, words cannot express what a role you have played in this journey. However, from the inception of giving me the confidence that I can obtain a doctorate degree to the late, late nights of supporting me to financing the cost of this dissertation – I am so thankful for you. But the most important reason for this dedication to you is your strength to keep Diya and Dylan under your parenthood while I accomplish this doctoral degree and never making me feel that I was not a good mother for doing this.
Acknowledgements: 
The author wishes to express a deep felt thank you to all those who helped, supported, and challenged me in this journey towards my doctoral degree. To my mentor, Dr. Ramer, PhD, FNP, you were honest, supportive, and critical in your role and enabled me to guide my knowledge and experiences in this process positively. To Dr. Susan Orshan, PhD, RN, BC, and Dr. Patricia FinchGuthrie, PhD, APRN, BC, my committee members, your constructive criticism and guidance were integral to my success and your provision of time in supporting me is appreciated. Dr. John Caruso, PhD, Statistician, your expertise in statistics made my research more enjoyable to interpret and analyze without falling apart. Finally, to BOLD Educational Software and Mary Strine, thank you for the editing services and making my dissertation a sound final product. All those who have listened to me talk about my dissertation process – personal and professional – thank you. At the same time, I would like to express my gratitude to all registered nurses and registered practical nurses in Ontario, Canada working as frontline nurses providing care to long-term care residents. Last, my unwavering thanks to my family, this is for all of you as this doctoral degree is as much mine as it is yours.