The Impact of Technology on U.S. Army Aviation's Organizational Culture: A Qualitative Exploratory Case Study

The Impact of Technology on U.S. Army Aviation's Organizational Culture: A Qualitative Exploratory Case Study

Author: 
Emmanuel Adu-Gyamfi
Program of study: 
D.M.
Abstract: 
The U.S. Army Aviation budget cuts on science and technology have shifted the organization’s focus from modernization to readiness. Due to the shrinking budget and the change in focus of Army Aviation, it was imperative to investigate the influence of technology on Army Aviation’s organizational culture to ascertain its impact on Army Aviation’s readiness. The specific problem that was investigated in this qualitative exploratory case study was the impact of technology on the implementation and outcome of the Army Aviation’s 2009 cultural change initiative. Three different data sources were used for this research, which included: (a) interview data from enlisted personnel, (b) interview data from warrant and commissioned officers, and (c) data from Army Aviation Publications. Eleven participants were interviewed for this study. Interviews were audio recorded and transcribed into a text document. Data from Army Aviation Publications included articles from Aviation Digest, Army technology magazine, Army Aviation magazine, Army Aviation websites, Army Aviation Regulations, Army Doctrine Publications, Army Doctrine Reference Publications, Army Field Manuals, and the Leading Change Team’s website. NVivo 11 was used to code and analyze the research data. The main findings and conclusions of the research were as follow: (a) technology plays a significant role in the implementation and outcome of the culture change initiative, (b) Army Aviation leaders are responsible for the implementation of technology, and (c) technology can positively increase motivation, performance and productivity of Army Aviation, (d) the most valuable asset leaders have in Army Aviation are people and not technology.
Dedication: 
I dedicate this dissertation to the Almighty Father for his grace and mercies throughout my life and for making this journey possible. I dedicate this dissertation to my parents, Eric Okyere-Gyamfi and Agnes Okyere-Gyamfi for their love and support throughout this journey. I also dedicate this dissertation to my siblings, Perpetua Kessei-Mensah, Patricia Darko, Emmanuel Boakye Acheampong, Sarfo DeGraft, and Steve Okyere-Gyamfi and the rest of my family. I hope my doctoral journey will serve as a form of inspiration for everyone in the family to strive for higher academic height.
Acknowledgements: 
I want to express my gratitude and appreciation to my dissertation chair, Dr. Thomas Griffin and my committee members, Dr. Betty Ahmed and Dr. Julio DeCarvalho for their invaluable support, dedication, guidance, motivation, and recommendations throughout this doctoral journey. I would like to thank the Company Commander and the Executive officer of the Army Aviation Unit that was used for this research. I would also like to thank the research participants for sharing their invaluable experiences and perceptions about the research topic. I want to express my deepest appreciation and gratitude to Mavis Kwarteng for her prayers and unwavering support throughout this journey.