Emergency Response, Business Continuity, and Collaboration and Organizational Preparedness: A Correlational Study

Emergency Response, Business Continuity, and Collaboration and Organizational Preparedness: A Correlational Study

Author: 
Gayle Sherman
Program of study: 
D.B.A.
Abstract: 
The purpose of this quantitative correlational study was to determine if and to what extent a relationship exists between the importance of business continuity management (BCM) elements to small business leaders in Northern Nevada and organizational preparedness. The predictor variables that may predict organizational preparedness include the importance of emergency response plans, business continuity plans, and collaborative relationships. Predictor variable measurement occurred by using a survey instrument with a Likert-type scale for each BCM element. Measurement of the criterion variable, organizational preparedness occurred by using the survey instrument to identify which of the 20 recommended elements of BCM the small business leaders included in the plans. The sample consisted of individuals on the management team of small businesses in all industries in Reno, Sparks, and Carson City, Nevada. It was hypothesized the importance of the BCM elements to the leaders of small businesses can predict organizational preparedness. A positive correlation existed between the importance of BCM elements to small business leaders and organizational preparedness. Findings indicated the importance of business continuity plans is the best single predictor of organizational preparedness and accounts for 29% of the variance. The organizational preparedness scores of study participants from franchises or larger organizations were higher than the scores of respondents from small independent businesses. Findings from the study increased the understanding of the importance of BCM program elements and guided the leaders of small businesses, government agencies, and the BCM industry.