A Correlation Study of Hawaii Small Business Internal Development Process and Leader Effectiveness

A Correlation Study of Hawaii Small Business Internal Development Process and Leader Effectiveness

Author: 
Joslyn Sato
Program of study: 
D.M.
Abstract: 
Effective leaders are critical resources for small business success. Although business owners and top-level managers prioritize leaders and their development, they fail to create dynamic development processes for their leaders to sustain effective practices. A review of current literature in the leadership and professional development disciplines did not identify the relation between internal development processes and leader effectiveness in small business. Therefore, this quantitative study using a correlation method explored the relation of internal development processes and leader effectiveness in Hawaii small business. Fifty Hawaii small business owners and top-level managers who were a finalist or recipient of a Hawaii small business award responded using the Internal Development Process (IDP) Assessment and High Performing System Inc.’s ABLE-S® assessment. Findings identified a moderate positive relationship between internal development process and leader effectiveness. Results provide evidence that supports many previous research findings; allowing for theorists and researchers to expand current theoretical findings and identify future research within leadership, professional development, and andragogy disciplines. Small business practitioners can use these findings to help assess and improve their current internal development processes as well as define expectations for leader effectiveness. Both researchers and practitioners can use from this study, the Model of Leader Effectiveness to help guide the application of the findings and recommendations. By bringing awareness to the areas of internal development processes and leader effectiveness, practitioners can begin to make appropriate investments to increase small business success.
Dedication: 
I dedicate this dissertation to my loving family and wonderful friends that have supported me throughout this journey. To my husband and best friend, Jordan, and to my children, Hunter and Kylie, who continue to give me inspiration, I want you to know that anything is possible if you believe in yourself. I will never stop believing in you and supporting your dreams. To my mom, your hard work, and your struggle has made me a strong woman and I know you are proud to see what I have been able to achieve despite the challenges we’ve faced in life. I love you all! I want to dedicate this achievement to all aspiring young leaders and especially those who come from single-parent families, and those who are young moms wanting to make a difference in the world. The struggles are only little challenges and short-term sacrifices; never give up on achieving your goals. Finally, I want to dedicate this research to the Hawai’i community and small business owners. Lead to Empower, Learn for a Lifetime, and Believe to Achieve the Unthinkable!
Acknowledgements: 
As I reflect on the past years of my doctoral journey, it was my support group and my family that kept me inspired to overcome the challenges and continue working toward my goals in making a difference. First and foremost, I would like to thank my entire support group, which includes my family, friends, co-workers, cohorts, and committee. Without all of you a part of this journey, it would not have been achievable. To my husband, thank you for keeping me grounded and supporting me throughout this journey. To my children, thank you for understanding my commitments and late hours of homework. I could not have kept pushing forward without you understanding my sacrifices and putting up with my schedule. To my mom, thank you for making me a strong woman. Because of your sacrifice throughout my years of growing up, I have become dedicated to achieving my dreams. I love you all! I would also like to thank Jane Sawyer, from the SBA Honolulu district for initial discussions and inspiration on Hawaii’s small businesses. A special thank you to Dr. Henry Thompson of High Performing Systems, Inc. and his staff to include Debra Cannarella for sharing with me their ABLE-S® assessment. I would not have been able to complete my research without your gracious support and assessment instrument. Finally, many thanks to my chair, Dr. Doreen Mc Gunagle, and my committee members Dr. Marie Germain, Dr. Brett Gordon, and previous committee member Dr. Therese Kanai for your continued support and guidance. The doctoral journey is very challenging and a learning experience. I appreciate all the time and effort you’ve spent to help me get through this journey. Your insight, experience, and feedback have allowed me to produce a quality research and valuable dissertation.