A Correlation Analysis of Employee Satisfaction and Management Practices in U.S. Organizations

A Correlation Analysis of Employee Satisfaction and Management Practices in U.S. Organizations

Author: 
Joseph I. Okwuazi
Program of study: 
D.B.A.
Abstract: 
Leading researchers of human behavior and relations have been studying the causes of employee dissatisfaction. Despite diligent effort by researchers, finding a definitive solution to employee dissatisfaction proves to be quite difficult. U.S. organizational leaders incur significant financial losses through inefficiencies resulting from employee dissatisfaction caused by failed management practices. The purpose of the quantitative, descriptive, correlation study was to explore the relationship between the criterion variable, employee satisfaction and seven category predictor variables, management practices of feedback, teamwork, compensation, communication, opportunities for job growth and advancement, work-life balances, and respect for employees in U.S. organizations. Each of seven predictor variables consisted of a set of questions. The seven categories of predictor (independent) variables management practices consisted of 32 survey questions (16 odd numbered importance questions, and 16 even numbered management questions) plus one criterion (dependent) variable for a total 33 survey questions. The study involved 156 office workers in the state of New York. The results of the study did indicate significant positive association between employee satisfaction and management practices. The intent of the research was to reinforce the need for leaders of U.S. organizations to continue to engage in employee job satisfaction.
Dedication: 
To my family and friends without whose unwavering support, this endeavor would not have been possible. A special thanks to my wonderful children who are my constant inspiration. To my beloved mother, Mrs. P. A. Okwuazi; brother, Christian O. Okwuazi; late brother, Patrick S. Okwuazi; late father, Dr. J. A. Okwuazi.
Acknowledgements: 
Words are not enough to express my profound appreciation to Dr. Mark Anderson, my committee chair, for his total commitment, patience, and insightful feedback throughout the dissertation process; for being a calming voice when the process was frustrating and disheartening, always available to me and offering words of encouragement and inspiration. I would like to thank Dr. Ricardo Archbold and Dr. Hulya Arik for being willing and dedicated committee members, providing thoughtful feedback through their valuable time to ensure my success. I would also like to extend a special thanks to my friend and colleague, Mr. Paul Louisell, a brilliant statistician. Finally, I want to thank my loving family for their unwavering support throughout the doctoral journey. I am eternally grateful to have so many wonderful supporters and inspirers.