Cloud-based Computing and Human Resource Management Performance: A Delphi Study

Cloud-based Computing and Human Resource Management Performance: A Delphi Study

Author: 
Tracy A. Celaya
Program of study: 
D.M.
Abstract: 
The purpose of this qualitative study with a modified Delphi research design was to understand the reasons human resource (HR) leaders are slow to implement Cloud-based technologies and potentially identify how Cloud-Based Computing influences human resource management (HRM) and HR effectiveness, and possibly the overall performance of the organization. Business executives and HR leaders acknowledge the effect of technology on business processes and strategies, and the leader’s influence on technology implementation and adoption. Cloud-Based Computing is fast becoming the standard for conducting HR processes and HR leaders must be prepared to implement the change effectively. Study findings revealed characteristics demonstrated by HR leaders successfully implementing cloud technology, best practices for successful implementation, factors championing and challenging Cloud-Based Computing adoption, and perceived effects on HRM and organizational performance as a result of using Cloud-Based Computing. The outcomes of this study may provide the foundation of a model for implementing Cloud-Based Computing, a leadership model including characteristics of technology early adopters in HR, and identify factors impeding adoption and may assist HR leaders in creating effective change management strategies for adopting and implementing Cloud-Based Computing. Findings and recommendations from this study will enable HR professionals and leaders to make informed decisions on the adoption of Cloud-Based Computing and improve the effectiveness, efficiency, and strategic capability of HR.
Dedication: 
This dissertation is dedicated to my wonderful parents, Jack and Sylvia Celaya, my loving brother, Anthony Celaya, and my dearest friend, Mel Brown. You are my biggest supporters and inspiration. To those brilliant minds whom may never have the opportunity, this is also dedicated to you.
Acknowledgements: 
My utmost gratitude goes to my committee chair, Dr. Elmer Hall. Your guidance, patience, and encouragement were priceless and very much appreciated. To my committee members, Dr. Kenneth Kasner and Dr. Mary Jo Moran, I thank you for your time and guidance during this journey. A special thanks to those who helped and encouraged me along the way; Dr. Victoria Jones, Dr. Julie Conzelmann, Eric Klabe, Randy Pryor Jr., Dr. Jere Humphreys, the faculty and staff in the School of Advanced Studies, and especially to all of the study participants for their time and willingness. Mom and Dad, no words exist to describe my gratitude for all you have done for our family and me. Your guidance and support throughout my life is the solid foundation from which I have stood and grown. I will simply say, I love you and pray you feel how much. I hope you are proud and know that I will always look where I am going, and remember where I’ve been. To my brother, Anthony. I don’t want to imagine what life would be like without you. Thank you for being there when I needed my brother. You are an incredible man and I love you. To Mel Brown who told me to always remain an enthusiastic student and enjoy the process of learning. I am grateful for you and I love you. To my family and friends who were patient, loving, and forgiving when I canceled plans to do research, was too tired to move, or acted as willing soundboards to my rants and cries, I thank you. Teri Valenzuela, Brenda Blake, Sanda Celaya, the Talamante clan, and Crystal Palermo, you all felt those moments with me, thank you. I love you. To those who asked about my completion along the way, I thank you for keeping me on track with your inquiries. To the friends, family, and musicians who let me do homework and research, undisturbed, during gigs, events and gatherings, thanks for understanding and cheering me on. To the Universal Force that binds all things together in Love, thank you. I am eternally grateful.