Operational and Communication Effectiveness, and Leadership Structures in Law Enforcement Organizations

Operational and Communication Effectiveness, and Leadership Structures in Law Enforcement Organizations

Author: 
George H. Holden IV
Program of study: 
D.M.
Abstract: 
This quantitative descriptive study was to investigate the effectiveness of two law enforcement organizational structures in Texas through the attitudes, values, and beliefs of the participants. The specific problem was centralization of leadership and organizational insensitivity to the environment prevents leaders from making critical situational adaptations. The purpose of this study was to determine if law enforcement organizational structures impede operational effectiveness, communication effectiveness, decisions-making, and leadership structures based on the perceptions of officers from different ranks. The sample for this study consisted of law enforcement officers of various ranks from the El Paso County Sheriff’s Office and the Lubbock County Sheriff’s Office in the state of Texas. Descriptive statistics and multiple regression were run on data collected from 313 surveys submitted through SurveyMonkey.com website. The results indicate significant differences of perceptions from officers of various ranks and time in service regarding the operational effectiveness, communications, decision-making, leadership structures, and the organizations’ ability to adapt to the changing, dynamic environment. Leaders of law enforcement organizations could benefit from an organizational structure, which is conducive to decentralizing decision-making down to the lowest level of supervision. Recommendations for improvements, limitations, and future research are discussed.
Dedication: 
I dedicate this research study to my wife Carey, who sacrificed our quality time as I traveled on this academic journey. Carey’s selfless devotion and encouragement provided me with the support that I needed. She stood by me during the stressful times and kept me motivated to complete this journey. I truly appreciate the sacrifices that were made by my wife to support me with the achievement of this personal goal. I appreciate my family and friends who supported me while on this academic journey. I dedicate this work to my family and friends who supported me throughout this academic journey. Thank you all for your unselfish support!
Acknowledgements: 
Throughout this academic journey, I have met the most brilliant and resilient people who motivated me to keep in the game. I would like to thank my classmates, Dr. David Fitzgerald, Dr. Vern Walker, Dr. Aaron Webster, and Dr. Marian Carpenter. I would especially like to thank my chair, Dr. Thomas Deering, for his continued insight, patience, and devotion to seeing me through this journey. I would like to thank my committee members, Dr. Lia Margolin and Dr. Michael Novello for staying the course in seeing this project through with me. I am blessed to have a chair and committee members as these distinguished people. Again, I thank you with all my heart. I want to acknowledge the outstanding faculty of the University of Phoenix for the excellent instruction and advice during my academic journey. I want to express my thanks to Dr. Peter Flom for his patience, support, and expertise, which was invaluable to the success of this study. A special recognition goes out to Sheriff Richard Wiles of the El Paso County Sheriff’s Office and Sheriff Kelly Rowe of the Lubbock County Sheriff’s Office for all the support with data collection, which made this study possible. Thanks to all of you!