Leadership Development for the 21st Century: A Qualitative Exploratory Case Study of First Bank of Nigeria

Leadership Development for the 21st Century: A Qualitative Exploratory Case Study of First Bank of Nigeria

Author: 
Fatai Lawal
Program of study: 
D.M.
Abstract: 
Leadership development represents an important key for unlocking idle creative potentials of employees and helps to equip leaders with the necessary skills and knowledge to meet current and future needs of the organization. The increasing interest in leadership development in the 21st century results from the belief that leadership makes a difference in an organization. The purpose of this qualitative exploratory case study was to identify components of an effective leadership development program to serve as a framework for building future leaders for corporate organizations in Nigeria. Using a qualitative, exploratory case study, this research focused on determining the most effective method for developing future leaders in the banking industry in Nigeria. A case study of First Bank of Nigeria allowed for an analysis of leadership development practices in the banking industry in Nigeria. A semi-structured one-on-one interviews with 30 officers of First Bank of Nigeria with at least 10 years’ experience in banking was conducted. The audio recording of the interview and the use of NVIVO 10 software ensured accuracy in data collection and analyses. Triangulation of data from other sources, such as archive files of First Bank, increased the reliability of the study. Seven themes that would have contributed to leadership development emerged from the analyses of the data obtained from the study: (a) employees’ training (classroom, on-line, and on-the-job training) (b) mentoring (c) coaching through the use of shadow manager to guarantee business continuity (d) personal development (e) positive leadership development, and (f) achieving work-life balance.
Dedication: 
I dedicate this work to my parents, both of whom painfully did not wait to see me accomplish this feat. I am eternally grateful for their love and care in giving me a strong family background. No words can adequately express my thanks for the hosts of lessons learned at their knees. May the good Lord reward both of them with eternal peace (Aljanat Firdaus). I extend love and appreciation to my wife, Biola, for supporting me and persevering through this academic marathon. I am fortunate to share my life with an understanding companion. I thank her for allowing me to be my best in all my endeavors. Lastly, I dedicate this work to my precious children, Zuliat, Idris, Mordiat, and Muiizat. They are indeed a bunch of joy to behold. My hope is that they will continue to explore life with zeal, grow in wisdom to discover who they are, and endeavor to locate their place of service in the world. Hard work is an ally, not a foe. Humility is a virtue that unleash greatness. Honesty is a policy that wins heart. I enjoin them to exert themselves to a point of passion to unearth their talent, worth, and value in life. They should press themselves to put goodness into the world. They are more than capable of being the best. I love every one of them dearly and hope that I have set another record for them to surpass.
Acknowledgements: 
Too many people made contributions to the success of this journey that the space provided may not be sufficient to name everyone. I must acknowledge the Almighty God for the gift of life and for seeing me through the doctoral journey (Aliamdulilai robil alamin). My life has been full of blessings and I cannot but continue to give thanks. I like to acknowledge the untiring support, guidance, and motivation provided by my dissertation chair, Dr. Kenneth Hasledalen, and my committee members, Dr. Larry Olanrewaju and Dr. Ahmed Kamel. The numerous instructors that provided me with the foundational knowledge and skills to accomplish this feat are acknowledged. I met a couple of friends in my first year residency that have remained a source of support and encouragement to me; Dr. Mercy Newman, Dr. Deborah Harris and Dr. Filiep Samyn. Prof. Gbade Sote, Dr. Fatai Ekunnusi, and Prof. Ben Oghojafor offered academic local support to me. Same as Dr. Omolara Tayo, a fellow UOP learner. The members of staff of First Bank that voluntarily participated in the research are appreciated and acknowledged. Thanks to Mrs Kemi Adewakun, my Personal Assistant, and other colleagues at Sterling Assurance for their untiring support. My editors, Dr. Randal Thompson and Dr. Briana Walts helped to polish and improve the readability of this dissertation. May the good Lord reward you all.