A Comparison of Ghanaian Work Ethic in American Multinational Companies and Ghanaian Companies in Ghana

A Comparison of Ghanaian Work Ethic in American Multinational Companies and Ghanaian Companies in Ghana

Author: 
Jemima Naa Adoley Ankamah Lomotey
Program of study: 
D.B.A.
Abstract: 
A mixed methods sequential explanatory design was used to conduct research to help fill the gap in the literature on cross-cultural differences between Ghanaian workers in American Multinational Companies and Ghanaian Companies in Ghana. The purpose of this research was to identify, compare, and make understandable to multinational companies the work ethic of Ghanaian workers in issues related to centrality of work, leisure, and morality/ethics. In the quantitative phase, using a stratified random sampling approach, 300 participants completed surveys on work ethic. The results were analyzed using SPSS software package. The qualitative phase followed with interview of 30 purposively sampled participants on work ethics. The results were coded, organized, and categorized using NVivo. The findings did not support the perceptions held by American Multinational Companies that Ghanaians have a poor work ethic, are lazy, and love pleasure. In contrast, the study results indicated that Ghanaian worker ethics included working hard to achieve a goal, doing voluntary work, meeting deadlines; having good relationships with peers, subordinates, and superiors. The results also indicated Ghanaian workers in USA companies exhibit a set of work ethics different from the Ghanaians working in Ghanaian companies, self-employed, and not employed. The results of this research were significant at 98% confidence level and are generalizable to settings that have similar cultural exposé as Ghana, considering the differences noted which were mainly cultural based.
Dedication: 
This dissertation is dedicated to three special men in my life who foresaw greatness in me and motivated me to pursue it. To my dear uncle of blessed memory, Theophilus Thomas Korley Odonkor, who saw greatness in me right from infancy and gave me a parcel of books when I took the first position in class three. To my dear husband, Dr. Stephen Anang Ankamah Lomotey, who saw greatness in me when he became an intimate friend, for urging me on to realize my dreams. Finally, to Dr. Anthony K. Apekey, my honorable role model, father, mentor, sweet-spirited lecturer, and MBA research supervisor who later became a colleague faculty member in both the Business Studies Department and the Graduate School of Wisconsin International University, for seeing greatness in me. After taking me through three courses at the MBA level, all in which I scored Grade “A,” he started addressing me as “Prof.” For sharing my dreams and urging me on, Dr. Apekey, I dedicate this work to you.
Acknowledgements: 
The completion of a major and terminal degree is no mean an achievement. Five years spent in silence, missing predominantly from social activities, as I stayed glued to my computer all night, all day researching and working on my dissertation. These real difficult times brought the best out of me. I thank the Almighty God, whose unconditional love kept me in good health, supplying all my needs according to His riches in glory by Christ Jesus, my Lord and Savior. I owe so many people tons of gratitude for their sacrifice, love, support, and dedication to see this work come out beautifully structured as it is now. Among the precious people are Dr. Regina Fletcher Sadono, my Dissertation Chair for her understanding, compassion, patience, selflessness, kindheartedness, and sweet spiritedness. I called her ‘an angel’ sent my way on several occasions. Playing the role of a sweet mother, she doled out the right doses of bitter pill and candies at right times to help me come out with the best. You taught me to pay attention to detail and you were never tired of my challenges. Mum, your motivation brought me back to life, spurred me on even when all around me seemed hopeless and the road ahead of me seemed clogged, you saw hopefulness and pursued it. In the same vein, I appreciate dearly my committee members, Dr. Jessica deValentino and Dr. Patricia Tobin who stood by me even in their most difficult times. I am also highly indebted to Dr. Gerald Olivas, who came in at a very crucial time to give the much-needed support that catapulted me to the completion of this journey. The acceptance of my request, motivational words, and invaluable suggestions of these individuals, and the spectacular role they played as a team will be cherished forever. I thank my editors, Kevin Anderson and Suzy Bills, and Seth Asante, my statistician for their conscientiousness and the expertise provided. Joshua Kwakye Kissiedu, you are part of this success story. You provided great technical support. Thank you Steve my love, for holding the home in one piece as I spent endless hours before the computer working on my dissertation and for the countless years of schooling, studying for one particular academic or professional degree or working to acquire a professional license. For the past 25 years, especially the last 15 years without a break, I have worked to complete major degrees and to acquire a number of professional diplomas and licenses. You have never felt threatened by my ambition; rather, you spent time telling me how much you believed in me, and the extent to which you know I can excel. Although sometimes I felt the belief you had in me was too much, it did work for me as it consistently and unwaveringly spurred me on to greater accomplishments. These words and your actions worked like magic to inspire me to always to go for gold. It was therefore not surprising when I received an award from the International Honor Society for Business Administration recognizing me for outstanding academic performance. You sacrificed to ensure I realized my dreams. I thank God that starting my doctorate several months before you joined in, somehow by divine design you completed your PhD ahead of me. I am forever grateful for the love shown. Honestly, I cannot wait to return to normal life. To my sons Jeremiah, Stephen Jnr., and Eben-Alswell, who are at various levels of their Doctorate programs, plus the darling daughter Abigail-Lois, who is in High School, I love you all. Thank you for all the sacrifices you had to make and for the consistent support, you gave me. Now, to my students at Pentecost University and Wisconsin International University, especially those whose project works I supervised, I appreciate the sacrifice you had to make. We had to do extra hours over the weekend to ensure I completed the syllabus with you before my departure to the U.S. for my Residency programs. Furthermore, to my cohorts, Alexander Archine (Sir Archimoore), Dr. Sandra Slaughter, Dr. Faye Garnett, Dr. Amanda Gibson, and Dr. Nick Cline thank you for your great companionship. Alex, you checked on me constantly, especially during difficult times. When the going became tough, your strong words of encouragement pulled me through. You never allowed 3 days to pass without calling me to find out how I was doing. You shared in all my joys and challenges ranging from power outages, technology-related, corporate and extracurricular. I also thank my Graduation Team comprising Ben Bromberg, my Enrolment Advisor, Carola Garfias/Denise Jenkins, my Academic Counselors, and Joel De La Vara/Michael Whyte, my Financial Counselors for their care, professionalism, assistance, and encouragement throughout the program. I cannot complete this list without mentioning my Bank of Ghana colleague Heads of Department, namely, Mr. Adams Nyinaku – Treasury, Mr. Kwasi Debrah – IT, Ms. Felicia Andoh – IDPS, Mrs. Agnes Ahiable – General Services, and colleague Faculty heads at The Center – Dr. Samuel Tengey and Dr. Kwasi Osei-Yeboah. Thank you all for the impact you exerted on my life in diverse ways while on the dissertation. Mr. Jude Asare, I am very grateful for running all my errands for me, not only when I was around but also when I travelled out of the country. As my personal assistant, you really stepped in at the right time to bail me out of difficult situations. God bless you all.