Organizational Learning Article Published

Organizational Learning Article Published

 
After presenting at the Oxford Educational Research Symposium in December last year, my colleague and UOPX doctoral alumnus, Michael Armanious, and I worked on completing our article. The Journal of Academic Perspectives has just published the final product - Exploring Learning Organizations through the High Reliability Organization Framework. 
 
In the article, we compared research I conducted regarding the application of High Reliability Organization (HRO) theory to improve patient safety with Dr. Armanious' research on developing agile core competencies to keep up with the ever-changing business environment. We wanted to explore characteristics of learning organizations from different industries to identify common themes to enhance the use and disseminate organizational knowledge. We compared the results of both independent studies using the HRO Framework as a conceptual framework. Collectively, we explored 11 organizations including healthcare, investment and small IT consulting firms, online learning organizations, global technology companies, and educational TV stations. 
 
We developed a negative feedback model depicting the relationship (direct or inverse) of leadership activities and knowledge workers to develop a learning culture capable of quickly responding to the rapidly changing business environment. The model shows the interdependencies of certain factors, activities, or realities on other parts of this organizational system. We explored how leaders help create an environment that encourages employees to continuously learn and adapt to changes in the system. Developing agile core competencies is beneficial to achieving longevity in the new knoweldge economy, so this model may be useful for leaders interested in initiating organizational changes to keep pace. 
 
Students interested in healthcare or interdisciplinary organizational research may find this article useful to:
 
Explore organizational learning processes
Address safety and quality issues through application of the High Reliability Organization (HRO) framework
Develop knowledge management systems
Develop a learning culture
Empower employees to make critical deceisions
Identify current best practices for quickly responding to changes in the external environment, and more.
 
 
 
Abstract:
 
The modern pace of business has changed the way organizations need to function to maintain viability in the rapidly changing marketplace. Healthcare organizations face similar changes in the way they operate, partly because of the recent changes in national healthcare and the emergence of electronic health and medical records. Healthcare organizations are also challenged to avoid preventable medical errors, which cost $38 billion annually and negatively affect patients and staff. Organizational knowledge is critical to identify and implement the rapid changes required in these systems. Traditional corporate training is quickly made obsolete, raising training costs to $400 billion. The purpose of this qualitative exploratory multi-case study was to explore characteristics of learning organizations from different industries to identify common themes to enhance the use and disseminate organizational knowledge. Data were collected from 29 participants representing 11 organizations from different industries including healthcare, investment and small IT consulting firms, online learning organizations, global technology companies, and educational TV stations. Data were analyzed using the High Reliability Organizations framework. Data were analyzed to explore how organizations may meet the demands for safety, quality, and agility in a fast-moving, ever-changing environment and disseminate this knowledge across their organizations. This framework may be useful as a learning tool for learners engaged in organizational research and as an evaluation method for organizational leaders to improve outcomes. Key themes included the need for continuous learning, open communication, development of a problem-solving culture, and teamwork. The results may enhance awareness of quality issues, development of adaptable core competencies, improve morale, reduce turnover, and empower staff to make timely, informed decisions. This may help reduce costly errors in care, enable agility in the rapid-changing knowledge economy, and enhance frontline leadership to promote a resilient, highly reliable organizational culture.
 
Reference
 
Padgett, J. D., & Armanious, M. A. (2020). Exploring learning organizations through the High Reliability Organization framework. Journal of Academic Perspectives 2020(3). https://www.journalofacademicperspectives.com/back-issues/volume-2020/volume-2020-no-3/

About the Author

Jared D. Padgett

2021

Articles/Blogs

Journal of Leadership Studies-Symposium Piece-Relational Leadership: Perspectives of Key Constructs on Diversity, Inclusion, and Social Equity in Higher Education

Psychology Today
Blog Posts Published

Conferences

American Psychological Association Conference-Utilizing Clinical Hypnotherapeutic Intervention with CBT to Treat Pandemic-Aug. 13-2021 Symptomology

ILA Conference Geneva Switzerland 2021
Presenter -Topic-"The Stress Arc in Leadership and 3 Powerful Disciplines for Mitigating Major Stress Impacts in a New Era"-Upcoming
Presenter -Topic-“Improving Higher Education’s Role in Diversity and Social Equity through Relational Leadership in the New Era”-Upcoming
Presenter-Topic-"Healthcare Leadership-Using Virtuous Leadership in Chaos to Reimagine Beneficial Practices of Employee Cognitive Psychology"-Upcoming
 
2021-Knowledge Without Boundaries National Summit-College of Doctoral Studies Research Conference-University of Phoenix-Panel Discussion-"Exploring Emergent Trends in Leadership and Education"-Based on published symposia article from the Journal of Leadership Studies- https://onlinelibrary.wiley.com/doi/full/10.1002/jls.21734

 

Jared D. Padgett
More posts by author:

Visit Our Blog

Visit the Research Process Blog for insights and guidance from University researchers Go >>


 

Recent News