Team 1 Rebuttal - ISO-9000: An Effective Quality System

This work is a group assignment in a doctoral class, which was subsequently publsihed as website content for the American Society for Quality (since been removed).


Our Team 2 colleagues argue that the ISO 9000 family of certification standards is ineffective in today's business environment. We disagree, for the reasons explained.

This publication has been peer reviewed.
Publication Type: 
Journal Article
Amponsah, C.
DeClouette, A.H.
Dew, D.
Pogue, E.
Wilson, C.
Year of Publication: 
Journal, Book, Magazine or Other Publication Title: 
American Society for Quality
Publication Language: 



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